RETURN AND SHIPPING
Your delight is our first and foremost goal. We will do everything to give you the best shopping experience you have had. To make the shipping and return process hassle free, we have clearly laid out our policies.
- We offer a very simple and easy 7 day return policy to you. You can conveniently return any item (check the return item list below) and avail refund, within 7 days from the date of delivery.
- Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
- In the case of returns items must be unused and unopen Items without tags will not be accepted and returned with original packaging and tags in place.
- All items purchased from vedicconcepts.com can be returned for full refund within 7 days from the date of shipment (as recorded by the shipping provider). The entire refund amount will be credited back into your corresponding account from which the payment has been made.
- Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
- Once your return is received by us, a quality check will be performed on the returned items by our quality team. This is subject to your return having met the requirements of being unused and unopen, returned within 7 days.
- Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in that case.
- A notification with the status of return will be sent to you within 48-72 working hours from the date of receiving the item.
Return Policy- Vedic Concepts
|Organic Hair Color-Soft Black||Yes||7 days|
|Organic Hair Color-Dark Brown||Yes||7 days|
|Organic Hair Color-Brown||Yes||7 days|
|Organic Hair Color-Burgundy||Yes||7 days|
|Organic Hair Color-Mahogany||Yes||7 days|
|Indigo Powder||Yes||7 days|
|Herbal Henna||Yes||7 days|
|Hair Strengthening Shampoo||Yes||7 days|
|Conditioning Shampoo||Yes||7 days|
|Anti Dandruff Shampoo||Yes||7 days|
|Damage Repair Shampoo||No|
|Cleansing & Nourishing Shampoo||No|
|Color Protect Shampoo||No|
|Amla Hair Oil||Yes||7 days|
|Premature Grey Hair Oil||Yes||7 days|
|Herbal Nourishing Hair oil||Yes||7 days|
|Anti Dandruff Hair Oil||Yes||7 days|
Returning An Item
vedicconcepts.com cannot provide return pick up service . We are trying hard to make that possible but for now we request our customers to ship the products directly to us.
To return your product, you should mail your product to :
13, Central Road, Bhogal , Jangpura, New Delhi-110014
Inconvenience is deeply regretted.
Who pays for the return shipping?
In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, we will bear the cost of return shipping. If you ever receive a tampered box please notify us immediately and we will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacing the merchandise.
For all other reasons, return shipping applicable will be borne by the customer.
Refund amount for all returned items will be credited to your Mentioned Account . You may check the refund amount in your Mentioned Account by logging in. The refund usually reaches in 48-72 hours after the product is accepted and quality checked.
Terms & Conditions
This Return Policy applies to all items (check out the returnable items in the Return Items List above) purchased directly from vedicconcepts.com. The policy is subject to change. Hence, please visit our website at vedicconcepts.com for the latest policy.